Yes. We offer a 7-day free trial so you can experience all screen capture features like screenshot, screen recording, etc, while the advanced AI features are unavailable.
Which operating systems are supported?
ChillShot AI works on both Windows and macOS, whether you use Windows 10/11 or macOS 11 (Big Sur) or later.
How is ChillShot AI different from Snagit or CleanShot X?
Compared to Snagit or CleanShot X, ChillShot AI provides more advanced AI-powered features and a simpler yet faster workflow:
Powerful AI Integration: Integrate the next-gen AI features with higher accuracy like OCR, image translation, smart Q&A, and AI image editing directly into the workflow, while some tools are unavailable.
Cross-Platform Experience: Deliver a consistent experience on both Windows and Mac, without limited to a single platform.
Higher-Performance: More screen capture features along with AI, and a faster, less intrusive, and more lightweight setup than CleanShot X.
Do AI features require an internet connection?
Yes. AI features such as OCR, translation, visual Q&A, and AI image editing rely on cloud services and require an active internet connection. Basic functions like capturing, recording, pinning, and annotation work fully offline.
What are the main features of ChillShot AI?
It combines powerful screen capture, screen recording, GIF creation, scrolling capture, and pin screenshot, covering dozens of annotation tools with advanced AI features like AI text recognition (OCR), translation, visual Q&A, and AI image editing to boost your productivity.
How do I use the Scrolling Capture feature?
Activate "Scrollshot" via hotkey or menu bar. Select the area you want to capture (e.g., a browser window or chat box), then slowly scroll down using your moused. Our tool will automatically capture and stitch the content into a single, long image.
What is the "Pin Screenshot" feature used for?
The "Pin Screenshot" feature lets you "pin" a recently captured image so it floats on top of all other windows. This is perfect for reference - for example, pinning a design mockup while coding against it, or pinning text to reference while typing in a document.
Can I record video or GIFs?
Yes. You can record high-quality MP4 videos or lightweight GIF animations, no matter it's a full screen, a specific region, or a single application window, including microphone audio and system sound. It's your choice.
Can I edit screenshots after capturing?
Absolutely. You can annotate with arrows, text, shapes, numbers, etc., or use pixelate/blur tools to hide sensitive information. Plus, you can use our AI image editor to do advanced DIY edittings for the capture.
How does AI Text Recognition (OCR) work?
Capture or scan any image, document, or video with text. Click "AI Assistant" in the toolbar, and tap the "AI Image-to-Text" button. After that, the AI will instantly extract all text from the image, typically more accurately than traditional OCR tools, and you can directly copy and paste it for use.
How do I use the AI Translation feature?
Capture or scan any image, document, or video with text. Click "AI Assistant" in the toolbar, and tap the "AI Translation" button. The built-in AI tool will recognize the text in the image and automatically translate it into your chosen target language. Currently, we support over 100 languages.
What is the "Visual Q&A" feature?
This feature is the first and unique. You can capture anything on your screen like a chart, code snippet, or error message, and ask the AI questions about it. For example, capture a chart and ask "What is the sales trend in Q3?" or capture a code snippet and ask "How can I optimize this code?".
How does the AI Image Editing feature work?
Mark part of the image like a piece of clothing or a logo, then describe the changes you want. For example, type "Change this T-shirt to red" or "Remove the people in the background." The AI will modify the image automatically based on your description, and you can even blend two images together.
Is AI feature for free? What is "AI Credit"?
AI features especially image editing and AI visual Q&A spend a large mount of resources, so we use "AI Credit" to calculate the usage. Each use of AI image editing or Q&A consumes a certain amount of AI credits.
How can I get my license key?
When purchase completed, you will receive an email with receipt and license key from the payment platform. If you can't find it, please check your spam folder or contact our support team at: "support@chilltool.com"
How do I activate the product with my license key?
Install and launch the ChillShot AI desktop app. Open Settings from the toolbar, and find the 'License' section in the settings menu, click it, and enter your key to complete activation.
How many computers can I use my license on?
One license can be activated on one device, no matter you are a Windows PC or Mac. If you need a plan for a team, please contact support at "support@chilltool.com".
What is the pricing model? Is it a one-time purchase or subscription?
We provide two options - one-time purchase and subscription plan. Please take a look at below:
One-time purchase: Permanent access to the product with one year of updates.
Subscription plan: Full access to all versions and continuous updates of the product, along with monthly AI credits for AI features.
Please note: subscribers receive a fixed monthly credits, and the product receives updates during the subscription period.
What is your refund policy?
We offer a 30-day money-back guarantee. If you are not satisfied with the product within 30 days of purchase, contact our support team and we'll help you with the refund process. Check our refund policy for more details.
Note: Used AI credits cannot be refunded, but the remaining credits can be issued a refund.